Product or Service Description
Service Description:
We offer VoIP Services to small, medium and large businesses in Cape Town. VoIP Services commonly refers to the delivery of voice communications and multimedia sessions over the Internet.
Our Next Generation Phone System is an embedded hybrid System for small, medium and large businesses (2-100 users per site). It offers a hybrid solution (a combination of VoIP applications using legacy telecom equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution. This system can seamlessly integrate current analogue telephony hardware with our IP applications and allows users to immediately tap into the features and benefits of Voice over Internet Protocol (VoIP), Fax over Internet Protocol (FoIP) and Next Generation Least Cost Routing (LCR). This translates into short-term savings on hardware as well as long term savings on telephony costs. With its scalable modular design, devices can easily be added as your business expands.
Service / Product Features
- Voice mail for each extension
- Voice mail to Email
- Automated Attendant
- Interactive Voice Response
- Call Queuing
- Time Based Call Routing
- Internal Call Transfer at no cost, irrespective of where the extension is physically located
- Call Flow – customize how calls are answered
- Call Forwarding
- Call Divert
- Call Detail Records
- Pin codes if required for each staff member – call costs on a per-individual basis
- Call forwarding on extensions
- Call diverts in the event of connectivity failure
- Optional Call recording
- No costly maintenance contracts
- Free calls to all extensions on the hosted switchboard
- Take your extensions anywhere
- Distributed office with multiple sites, without additional capital expenditure for each site
- Month to Month Contract
- Real time expenditure analysis available for each user on the system
- Free fax to email service
- Free voice mail to email service
- Voice inbound and outbound calls
- Sending and receiving of Faxes
The above mentioned Service applications are transported via the Internet, rather than the conventional Public Switched Telephone Network. (PSTN)
atComp Solutions CC provides an inbound and outbound service with direct inbound dialing. We offer this service to our prospective target market at a flat monthly subscription rate where our clients enjoy the full benefits of these services.
